This is an old-school Japanese hotel - in a good way! All of the staff - especially Kaori-san were very polite and helpful. The room I booked was a very good size. The bathroom had a very nice shower. Breakfast was superb, a choice of main course with a good buffet. There's a nice lounge area with complementary wine and a venison curry-rice in the evening.
Neil
maaliskuu 2024
Everything! On arrival we were told our room had been upgraded to a king sized bedroom, and things just kept getting better. We were told free red wine (and other soft drinks) was available in the lounge, free venison curry would also be served there (which was delicious). There was a choice of free bath salts and a pillow bar. The room was fabulous, lots of space and storage, and a full size bath tub to enjoy the salts in. No onsen, but the bath tub and other freebie’s more than compensated. For breakfast there was a choice of ‘boxes’. We opted for the steak option. This came in addition to the buffet offerings of salads, dim sum, cereals, nuts, cakes, puddings, etc etc. Over our four weeks in Japan, this breakfast was by far the best, without needing to compromise by adding bacon and egg. The hotel was a very straightforward 15-20 minute walk from the station to the harbour area.
John
lokakuu 2023
Particularly like the personalised breakfast with super good selection. Unfortunately for breakfast we can't find a piece of bread or toast which we found it strange.
Leontai
heinäkuu 2023
The staff was lovely. They offer us lots of help. There were plenty of complementary, over-the-top services: a shampoo bar and pillow bar to choose what you like, a cosy lounge with free tea, juice, coffee and red wine. Breakfast was amazing: delicious Japanese/Western set meals with some buffet items. Made us feel safe and at home in this deserted city
Yew
tammikuu 2024
Loved the seafood sashimi breakfast box - but all the set breakfasts were good with lots of food. We booked a deluxe room & it was nice to have a separate tub & shower room from the toilet & basin. Good air con. The lounge was great with complimentary soda , water & red wine.
James
syyskuu 2023
Location is great. Staff was very friendly. They had free wine in the lounge in the evening when we arrived. There were little things that were pleasantly surprising like a selection of expensive shampoos from which we could choose and bath salts for the tub. The breakfast was a bit expensive but amazing. Loved it. If you have time to relax and enjoy it, the breakfast is worth the money.
Kenlay
helmikuu 2023
Room was spacious, clean, comfortable bed, bathroom showed it’s been updated recently and has fabulous fixtures. You can get spoiled by the delicious breakfast served at the table which is a nice meal by itself surely beats the cookie-cutter breakfast buffets served at most hotels. Location is convenient with many restaurant choices just across the river; helpful tourist information office is on the end of the bridge, we have enjoyed our stay.
Linette
marraskuu 2023
The amenities and services provided to customers are exceptional. I have been staying at many hotels during my trip across Hokkaido and this one is by far the nicest and best value for money. The staff are also very kind and friendly. The food is delicious with good quality local produce and a wide variety of choice. I’d rate higher than 10/10 if I could.
Luke
helmikuu 2024
Breakfast was good, get to choose from 2 options (japanese or seafood rice bowl). There are also other complimentary food like tea, coffee, milk, pastry available. The location is next to the canal and the famous sunset view. Get to see a nice canal view from the hotel window. Room is reasonably spacious and a good stay for our family of 3.
Yy
helmikuu 2024
Check in / check out was seamless, rooms were clean. Love the toiletries/amenities provided at the lobby area! The breakfast was superb, we enjoyed it everyday!
Shiyu
marraskuu 2023